One conversation can make all the difference

Ever had a technical question for a supplier, only to spend the next 15 minutes explaining it to someone who then needs to check with someone else? We believe there is a better way.

At GFE Group, we keep our team lean and our communication even leaner. Because when you are working on a new product, solving a formulation challenge or looking for a very specific flavour, you don’t always have time for layers of communication. You need to talk to someone who understands the question.

Knowledge starts with a conversation

That is why, when you contact GFE Group, you can often speak directly with Michel Goldbach, our founder, owner and chemist.

Michel has a background in chemistry and is closely involved in our laboratory, extraction processes and flavour development. He knows our ingredients and processes from the inside out - not just from a technical perspective, but from years of hands-on experience. This direct involvement is an important part of how we work.

A question from an R&D team can turn into a conversation about formulation. A specific flavour request can lead to a new approach. And a challenge that initially seems difficult can sometimes be solved simply by having the right people around the table.

Short lines. Faster solutions.

For our customers, working this way means fewer steps between a question and an answer.

Whether you need a custom flavour, a specific fold, a sample or support with a formulation challenge, we can quickly understand what you are looking for and explore the possibilities together.

There is no need to explain the same technical question several times. And instead of saying, “I’ll check with the lab,” we can often have that conversation directly. That makes the process faster, but also more personal.

A specialist you can actually talk to

We believe good partnerships are built on more than products alone. They are built on understanding, accessibility and being able to pick up the phone when something needs to be solved.

That is why we have chosen to remain a specialized, hands-on team. Our size allows us to stay close to our customers, while our expertise gives us the knowledge and experience to tackle complex flavour challenges.

The expertise of a specialist. The accessibility of a small team. For us, that is the best of both worlds. Because sometimes, finding the right flavour solution starts with something as simple as having a conversation with the right person.

Have a technical flavour or vanilla challenge? Let’s talk.